Southwest is trying to teach me people skills

After a week of negotiating, I finally convinced Hank to come to Captiva with my family and me this year. You will come and enjoy a free vacation in a $2M beach home on a private resort, damnit! And you’ll like it! I’m great at negotiating.

My winning sales pitch was that I found a round trip flight for free on Southwest that would have him landing back here in time to visit an old friend who will be in town that weekend. (I don’t need to use my free flight because I’m using My Grandfather’s miles to fly first class, naturally. And I’ll like it.)

So I hop on over to Southwest.com, which ought to be my homepage by now. I enter in Hank’s information, my credit card (damn $7.50 fee), and submit.

Purchase error.

Seriously? This is now the third time in a row that I’ve tried to purchase or change something on Southwest.com and have gotten an error. I’ve even tried using the app on my phone, and I get the error there as well.

The first time was two weeks ago while I was at the airport, so I had to get up out of my comfy chair and speak to a human. And the last two times, I’ve had to call and speak to a human. What is up with this, Southwest? If I wanted to be social, I’d wear less pajamas and stop having as many in-depth conversations with my cats.

Then again, maybe if I didn’t have the need to buy or change plane tickets three times in the span of two weeks, this wouldn’t be that big of a deal. (And that’s actually not including the US Airways debacle last week).

It’s all good though; this week’s air travel will be for pleasure! DISNEY WORLD, HERE I COME!!!!!!!!!

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